How long will it take to receive the merchandise/merch I purchased?
- Merchandise purchased with a ticket bundle will start to be produced after the show. Production and shipping details can be found in the "more info" section of the ticket description.
- Merchandise purchased directly through the Artist Store will be processed in 3-5 business days. Depending on stock, longer wait times can be excepted for items being produced (up to two weeks+)
- For Artist produced merchandise, communication updates will be handled by the Artist team. For Sessions produced merchandise updates will be handled by our team. If no updates in two or more weeks, please submit a Support request for more details.
- Refund Policy