There are some situations where you need to fill up a Support Ticket so one of our Specialists can forward your request along, or check your account for more advanced issues. To file a Support Ticket Request, please follow these steps:
Step 01. Click this link to "Submit a request". You can also visit our Support page and use the link in the upper-right corner of your screen.
Step 02. Fill up the necessary fields with information about your problem. Please make sure to use a valid email address, as is it will be used to send you a reply with our resolution on your request.
- Note: Please allow 24-48 hours for one of our Support Specialists to process your request. We'll try handling it as quickly as possible.